FAQs

Monday – Wednesday 5pm until 11pm
Thursday Midday – 11pm
Friday & Saturday Midday until 4am
Sunday Midday until 11pm

We’re located in Newport city centre, 2 minutes from Newport train and bus stations.

Yes. There are three NCP car parks within a few minutes walk.

No, you don’t need to book in advance but we would recommend it on busier days to guarantee your spot

Yes, you can call us on 01633 530855

Yes. Under 18s must be accompanied by an adult and must leave the premises by 9pm.

There’s a cloakroom next to our main entrance, so we can hold coats and bags while you go off and have fun during club hours.

The main room is wheelchair accessible. Unfortunately the Bar Arcade and Tiki room are not wheelchair accessible as they are on the first floor. If you are booking an event and require wheelchair access, just let us know and we can suggest an appropriate area.

Yes! When using the booking system simply press “add another service” just before the checkout.

No, we do not charge booking fees.

Please give us a ring on 01633 530855 or email hello@fireandice.wales and we will check your booking has gone through properly.

Yes. Your booking confirmation email will allow you to reschedule your activity if you can’t make the date or time booked.