Venue information
FAQs
Clear answers for opening times, entry, ID, access, bookings, confirmation emails and venue details.
Got A Question?
Here are the key Fire & Ice answers kept from the live site and rebuilt inside the new dark draft layout.
Sunday – Thursday: Midday until 7pm
Friday: Midday until 3am
Saturday: 9am until 3am
We’re located in Newport city centre, 2 minutes from Newport train and bus stations.
Yes. There are three NCP car parks within a few minutes walk.
No, you don’t need to book in advance but we would recommend it on busier days to guarantee your spot
Yes, you can call us on 01633 530855
Yes. Under 18s must be accompanied by an adult and must leave the premises by 9pm.
Anyone who has the good fortune to look 25 or younger will be asked to provide valid photo ID, in line with our strict Challenge 25 policy. We’ll accept passports, UK driving licences or any card with the approved PASS logo (no photos of ID please). This applies when purchasing alcoholic drinks or if entering the venue after 9pm.
There’s a cloakroom next to our main entrance, so we can hold coats and bags while you go off and have fun during club hours.
The main room is wheelchair accessible. Unfortunately the Bar Arcade and Tiki room are not wheelchair accessible as they are on the first floor. If you are booking an event and require wheelchair access, just let us know and we can suggest an appropriate area.
Booking System Questions
Yes! When using the booking system simply press “add another service” just before the checkout.
No, we do not charge booking fees.
Please give us a ring on 01633 530855 or email hello@fireandice.wales and we will check your booking has gone through properly.
Yes. Your booking confirmation email will allow you to reschedule your activity if you can’t make the date or time booked.